How to find a rug repair company

How to find a rug repair company

Water restoration learning the paperwork

Water restoration learning the paperwork

Commercial Carpet Cleaning; How It’s Different

Commercial Carpet Cleaning; How It’s Different

Commercial carpet is cleaned a little bit differently now-a-days compared to residential carpet.  Here's a few reason why.

Head To Head On Carpet Care | Cleaning & Maintenance Management Online

Head To Head On Carpet Care | Cleaning & Maintenance Management Online

Ken Snow and I went head to head in an article about commercial carpet cleaning and the best way to get it done.  I have known Ken for many years and have even been to his facility in Michigan.  So just to be clear I don't know that there is a right or wrong answer to this because truthfully both Ken and I do what is best for the customer.

Oriental Rug Cleaners Houston - Area and Oriental Rug Cleaning: Rug Cleaning Infographic

Oriental Rug Cleaners Houston - Area and Oriental Rug Cleaning: Rug Cleaning Infographic

This is an infographic about rugs and rug cleaning.  I thought it was interesting.

Removing Red Stains From Carpet

Removing Red Stains From Carpet

 How to remove a red stain from carpet can be a nerve racking situation.  Red stains can come from wine, flavored kids drink, popsicles, etc.  Removing them can be tricky for the average person.  Although, there are several things you can try.  To find out how to remove red stains from carpet read more....

The Family Pet

Many times in families today the family pet is actually treated as a child.  They sleep on the bed with people, they give us lots of enjoyment, and usually require a whole lot less supervision than our kids.  However, cleaning up after pets can be a full-time job and is for most carpet, upholstery, and rug cleaners in the U.S.

The fact is that pets produce a lot of work for carpet cleaning companies and the one way to prevent that is to leave the pets outside.  However, we both know that is not going to happen, especially when you look at that face on the right.

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How to Tell the Difference Between a Handmade Rug and a Machine Made Rug

How to Tell the Difference Between a Handmade Rug and a Machine Made Rug

Update on the Frito bag

The story that ran in R&R magazine showing the Frito bag we found on a water restoration job is now framed along with the Frito bag itself.  This is now hanging in our rug cleaning plant located inside our World Headquarters for all our customers to see and read when they are dropping off or picking up rugs for cleaning.

So next time you are in the shop look for it among the other oddly interesting things we have.

Removing White Wine From Carpet

As a carpet cleaner since 1992 I am always being asked about different spots people get on their carpet and how they can remove them on their on.  Sometimes these questions can be easily answered and sometimes the answers can be a bit more complex.  It all depends on the type of spot, length of time it has been in the carpet and what has already been done to remove the spot.  I have been asked about removing everything from apricot sauce to zebra blood, except for one thing.  No one ever asks how to remove white wine.  I get asked about red wine often but never once about white wine.

Just once I would love to get asked this easy question.  Since removing white wine is as easy flushing it with water.  However maybe it has something to do with the fact that red wine drinkers are clumsier, maybe white wine drinkers just don't spill that much, not sure.

Drying a wood floor

We have been drying a lot of wood floor lately.  This is a specialized area of drying that not just anyone can do.  There is special equipment needed and a lot of knowledge about the different types of wood and wood floors if you are to be successful.  Besides needing to know whether or not you are dealing with laminate, engineered wood, or solid wood planks you need to also know how the floor is installed.  Is it glued down to the subfloor, a floating floor, or is it up on screeds.  All this information together will tell you whether or not the floor is worth drying and how you should go about drying it.

www.pearsoncarpetcare.com wins another award

At Pearson Carpet Care we have won another award.  Well at least honorable mention.  About a year ago we found a frito bag inside a wall on a water damage job.  This frito bag is from the early 1950's which makes it unique.  This was long before they merged with the Lay's corporation.  So we entered this into a contest for R & R magazine.  (Restoration and Remediation)  To our surprise we won honorable mention in the contest.  The winner came a company in Augusta, ME that found a sword on a water restoration job.  Here's the article to read more.

Containment: It can help you be a better restorer.

Improving how well you do your job can sometimes be difficult. However, in this case it is pretty simple.  Look for areas on water restoration jobs where you can cut out and some air space and dry a smaller area, then set up some containment to accomplish this.  Eliminating several rooms of air in unaffected areas can really help dry structures faster and more thoroughly with less damage.  Admittedly in today's newer houses with open floor plans this can be a challenge most of the time.  Sometimes you could spend more time and money setting up containment then it is worth.  So be smart about it and use it as often as possible.  This one simple little tool will make you a better restorer.

Drying In Place: Why aren't you doing it?

Pearson Carpet Care drying a home

Here is an article I wrote for ICS magazine online. Even though the equipment, knowledge, and training to completely dry structures in place has been in the industry for over a decade now, there are still very few companies that try to dry and restore.  Most companies still want to remove and replace things can be dried and restored.  In the article I talk about things that need to change in our industry so that we can move forward.  

Cracked Tile on Water Restoration Job

You don't see this often on water restoration jobs, but it does happen.  The cracked tile in the photo on the right is from walking on the tile after water got up under the installation.  Most of the time tile installed on a concrete slab is not adversely affected by a water damage.  However, if the tile is not sitting flat on the subfloor and weight is applied to it then it will crack as is evidenced in the photo. 

Specialty Rug Cleaning

Specialty Rug Cleaning

We clean rugs from all over the world and so we get in a lot of unusual / specialty rugs that really take a lot of care when cleaning.  The rug in the photo is a machine made wool rug with suede "leaf" insets. Since wool and suede are cleaned differently rugs like this will need extra care and attention. You can find out more on our rug cleaning services and other services we offer by going to our website.  As always, when you drop off your rugs for cleaning at our rug cleaning facility you receive 25% off our normal pick up and delivery price.

You Don't Have To Bring It In...Unless You Want To!

You Don't Have To Bring It In...Unless You Want To!

While our in-plant cleaning process is usually just for rug cleaning, yesterday we had a customer drop off what looks like their living room carpet to the rug plant for cleaning.  While washing the entire room of carpet is a great way to have it thoroughly cleaned, you don't have to do this.  We also offer in home carpet cleaning services.  We will come to your house and clean the carpet in the living room or any other room for that fact.  So save yourself some heavy lifting and leave the carpet in place for cleaning.  Your fine rugs are a different story though, we will clean them in the rug cleaning plant.  Visit our website for more details.

                                                                                    

Water Damage: Know Your Insurance Coverage

Water Damage: Know Your Insurance Coverage

It is better to know your insurance coverage before a water damage occurs in your home. 

Drying...More To It Than You Might Think

www.pearsoncarpetcare.com

Many times when we are drying a house there are challenges that come up.  In the picture to the right we had to dry this column which had water flow down it from upstairs.  If we would have ripped out the basseboard and sheetrock, it would have cost a lot to repair.  The column and surrounding rooms were all faux painted and the cost of repainting all the rooms to match the column would have been thousands.  So we wrapped the column in plastic and pumped in hot dry air from a dehumidifier and a heater and then collected the moist air and ran it back to the top of the dehumidifier.  We were able to completely dry the column and save a lot of money on costly repairs in the process.

Carpet Cleaning After A Water Loss

 Carpet Cleaning After A Water Loss 

Drying the house

In the middle of cleaning

The three photos are of a drying and cleaning job we did recently, here at Pearson Carpet Care.  The first shows us drying the house 
and the carpet is stained. This is caused from the dirt in the backing
of the carpet coming to the surface as the carpet is drying.  The 
second photo is taken in the middle of cleaning and the third photo is after the carpet has been fully cleaned.  
 

After Cleaning