Since 2002, my water restoration company has been able to dry carpet and pad in place without pulling it up. However, I am still constantly amazed at how many companies still choose not to invest in quality equipment and training of their employees to be able to do this. Even though all the classes in our industry teach that it can be done and the industry standards support it, there are still only a handful of companies in major cities across the U.S. that insist on drying carpet and pad in place.
Personally, I think there are a few reasons. First is of course financial. It cost way more up front to buy low-grain dehumidifiers, axial fans, and a hydro-x with the vac-pac than it does to buy standard refrigerant dehumidifiers, centrifigual fans, and a carpet cleaning wand. Even though you can make more money on the drying with the more expensive equipment.
Secondly, is that there are tons of so called water restoration companies that are really construction companies that use water restoration as a way to get more reconstruction jobs. It does not benefit these types of companies to dry anything. It only benefits them to replace things in a structure so that they can stay in business.
Third, insurance companies can change this trend if they wanted to by the way they pay, but they haven't done it. Here's what I mean, if insurance companies stopped paying for the use of standard dehumidifiers on jobs, then companies would be forced to buy good equipment. While this alone will not weed out these companies that do not dry anything it will be a start.
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